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Dover Downs Wants Click

When Dover Downs Hotel & Casino decided that it wanted a distribution and marketing solution for their reservations and connectivity issues, they turned to TravelCLICK for their solutions. They know that the company will be able to handle the issues that they have been having, and work with them to come up with a solution that will streamline their day to day business transactions.

TravelCLICK is one of the leading providers of hotel business process management solutions, and they will give them a complete hotel merchandising solution that will handle reservations, market intelligence, eMarketing, etc. It will handle their web site reservations as well as the ones they do manually.

The hotel/casino wants to make the hotel experience for their guests as enjoyable and as easy of a process that they can. They say the new booking engine alone will save people time and hassle. They want their hotel to be seen as an alternative to Las Vegas, that people will want to stay there instead of automatically heading to the Strip. They say that people will be able to use this software to make a stay as unique as they are as they can customize each experience.

They say this new program is a “total solution” approach to the distribution and marketing of the hotel. This will enable them to increase their share of travel agent business as well as increasing and bettering their marketing to these groups. They will be able to see rates and availability at a moments notice. This will get people into the hotel easily, and thus into the casino to play the slot machines and table games.

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